At this moment, we are opening seven days a week and our services run between 10:00 and 17:00.
Please visit the Timetable page for more details
The Thames is chock-a-block full of London landmarks, including the iconic Tower of London, Tower Bridge, and Cutty Sark, as well as modern attractions like the London Eye and the Shard. Rest assured your skipper will point out all the points of interest in an entertaining and informative commentary.
If you have a 2 Day River Pass, you will be able to hop-on and off at the following piers:
Yes. Always confirm with ticket office or crew as to the time of the last boat.
It depends on the route chosen. Please see below the different routes and times:
Westminster Pier to Greenwich Pier one-way takes 1 hour
Westminster Pier to Tower Bridge Quay one-way takes 20-30 minutes
Tower Bridge Quay to Greenwich Pier single takes 20-30 minutes
Yes, you can return your tickets and get a refund if you contact us up to 24h before your trip. Please contact us at email@example.com providing your booking number.
Yes. We have a student discount available, but only at the ticket office and is not available online. Students must present a valid identity card when buying the tickets.
Yes. We offer a 50% discount on the normal fare for Freedom Pass holders, wheelchair users or any other disabled people with a valid disability badge. Please click here for more info.
No, it is not necessary to book a ticket for a child under 5 as it is free of charge.
Yes, you can change the date of your booking any time by contacting us at firstname.lastname@example.org (Monday to Friday) or by phone at +44 (0) 20 3778 0700 (Saturdays and Sundays).
Yes, your ticket will be accepted at any time on the same date.
Yes, you can. You just need to select the day you wish to visit the attraction when making the booking.
As we operate a hop-on hop-off service, you can disembark at any pier and continue your journey later.
No. E-tickets are accepted and recommended. Just show the ticket on your phone when boarding.
We advise booking your tickets online. If you cannot book in advance, you can turn up at any of our piers and buy tickets from one of our ticket offices.
Yes, we have a fully licenced bar onboard where you can purchase hot and cold drinks as well as snacks.
Only a small bottle of water or soft drink is allowed. Alcoholic beverages can only be purchased in our bar on board.
Yes. In fact we’re well-known for our entertaining live commentary. We also have an audio commentary service available in a number of languages via smartphones – English, German, French, Spanish, Italian and Mandarin.
Yes. There are indoor lounges with panoramic windows on all of our boats so you can enjoy your sightseeing cruise whatever the weather.
Yes. Dogs are allowed on board as long as they are not dangerous and are kept on a lead.
Yes, there’s plenty of room.
Yes. In fact all dogs are welcome on TRS cruises.
Yes, all our boats have open decks in addition to heated lounges which have panoramic windows, giving you the choice of sitting inside or outside, depending on the weather.
No. All lost property is handed in to the crew and then kept safe until it is claimed.
Sorry, we do not have parking facilities available. Check our journey planner for details of public transport.
We run our services all year round, even in poor weather. Our boats have heated indoor lounges which means you can enjoy the sights of London even in the winter rain! Disruptions and cancellations to our service are unusual, but if, for whatever reason, our service is affected, we will update the website and share the information across our social media channels.